VAT Relief

VAT Relief Eligibility Requirements

All products from are subject to VAT relief for qualifying customers. All we require is for you to create an account with us and complete the VAT Exemption form which can be found below.

Upon completion and receipt of this form your account will be added to our VAT exemption list for all orders going forward of which you will not be charged VAT.

VAT Exemption Form - Download Here

Return address:

What is VAT Exemption?

If you’re disabled or have a long-term illness, you will not be charged VAT on products designed or adapted for your own personal or domestic use. Also, you will not be charged VAT on:

  • the installation and any extra work needed as part of this
  • repairs or maintenance
  • spare parts or accessories

Am I subject to VAT Exemption?

To get the product VAT free your disability has to qualify. For VAT purposes, you’re disabled or have a long-term illness if:

  • you have a physical or mental impairment that affects your ability to carry out everyday activities, for example blindness
  • you have a condition that’s treated as chronic sickness, like diabetes
  • you’re terminally ill

Please Note: You do not qualify if you’re elderly but not disabled, or if you’re temporarily disabled.

For more information on VAT Exemption please visit the following page.